Skip to main content

References

  1. Sarah Gilbert. 2023. Towards Intersectional Moderation: An Alternative Model of Moderation Built on Care and Power.
  2. Shagun Jhaver, Sucheta Ghoshal, Amy Bruckman, and Eric Gilbert. 2018. Online Harassment and Content Moderation: The Case of Blocklists. https://dl.acm.org/doi/10.1145/3185593
  3. Cliff Lampe, Paul Zube, Jusil Lee, Chul Hyun Park, and Erik Johnston. 2014. Crowdsourcing civility: A natural experiment examining the effects of distributed moderation in online forums. https://linkinghub.elsevier.com/retrieve/pii/S0740624X14000021
  4. J. Nathan Matias. 2019a. The Civic Labor of Volunteer Moderators Online. https://journals.sagepub.com/doi/10.1177/2056305119836778
  5. J. Nathan Matias. 2019b. Preventing harassment and increasing group participation through social norms in 2,190 online science discussions. https://www.pnas.org/doi/full/10.1073/pnas.1813486116
  6. Derek Powazek. 2024. On Blocking. Powazek.com. https://powazek.com/posts/3591
  7. Niloufar Salehi. 2024. Do no harm. Logic Magazine. https://logicmag.io/care/do-no-harm/
  8. Sarita Schoenebeck, Oliver L Haimson and Lisa Nakamura. 2021. Drawing from justice theories to support targets of online harassment. https://journals.sagepub.com/doi/10.1177/1461444820913122
  9. Sarita Schoenebeck and Lindsay Blackwell. 2021. Reimagining social media governance: harm, accountability, and repair. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3895779
  10. Angela M. Schöpke-Gonzalez, Shubham Atreja, Han Na Shin, Najmin Ahmed, and Libby Hemphill. 2022. Why do volunteer content moderators quit? Burnout, conflict, and harmful behaviors. https://journals.sagepub.com/doi/10.1177/14614448221138529
  11. Carol Scott, Gabriela Marcu, Riana Elyse Anderson, Mark Newman, and Sarita Schoenebeck. 2023. Trauma-Informed Social Media: Towards Solutions for Reducing and Healing Online Harm. https://dl.acm.org/doi/10.1145/3544548.3581512
  12. Joseph Seering, Tony Wang, Jina Yoon, and Geoff Kaufman. 2019. Moderator engagement and community development in the age of algorithms. https://journals.sagepub.com/doi/10.1177/1461444818821316
  13. Hibby Thach, Samuel Mayworm, Daniel Delmonaco, and Oliver Haimson. 2022. (In) visible moderation: A digital ethnography of marginalized users and content moderation on Twitch and Reddit. https://journals.sagepub.com/doi/full/10.1177/14614448221109804